Be our partners in delivering Canadian energy

Suppliers

Our suppliers and service providers support our industry-leading performance. We look to work with partners who share our share our commitment to health and safety, operational excellence and responsible development.

Working with us, you’ll play an important role in helping us deliver energy to our communities safely, efficiently and responsibly. When choosing suppliers for our projects, we support opportunities for local and Indigenous suppliers.

Work with us

Before doing work for us, we’ll need to verify you meet our health, safety, sustainability, and ethics requirements. We also seek suppliers who have demonstrated high performance and efficiency in their field.

If you’re interested in doing business with us:

Register with ISNetworld to ensure you meet our pre-qualification standards (recommended)
Complete our Supplier Information Form

Due to the high volume of submissions, only suppliers of interest will be contacted. Completing this form is not a guarantee of work. All suppliers are evaluated for future consideration as business needs arise.

Invoicing instructions

Invoicing System Update

On July 1, 2024, we implemented SAP as ARC’s new accounting and supply chain management system. We appreciate your patience as we update our processes.

Client Submission Guidelines are now available for review and download within the OpenTicket and OpenInvoice Resource Centres. Suppliers can contact [email protected] with questions.

To effectively manage vendor invoices and enable efficient and timely invoice processing, we use OpenInvoice, an electronic invoicing system managed by Enervus. All suppliers must register with this system for invoice payment.

OpenInvoice sign-up

Current OpenInvoice users

Please email [email protected] to request enablement to submit invoices to ARC.

New OpenInvoice users

Please email [email protected] with the following information to register:

Contact Information – Name, phone number and email address of the OpenInvoice contact at your company.
Sample Invoice – This can be a zero-dollar invoice or one of the outstanding invoices already submitted to ARC. The invoice will be used as back-up to set-up your company in our accounting system. Please ensure your GST number is on the zero-dollar invoice.

Once we receive this information from you, we will send you an EFT form and request a void cheque to set up your company for EFT direct deposit payments. This is not mandatory, but we recommend EFT payments to streamline payment processing. In addition, we’ll provide your company name and contact information to Enervus.

You should receive an email from [email protected] within one week of sending your information to us to finalize your company’s information and set-up training.

Questions?

If you have any questions about the system or would like to inquire about the status of your OpenInvoice and OpenTicket account, please email [email protected].

Vendor invoicing forms and guidelines

OpenInvoice Submission Guidelines

Learn how to submit your invoice

OpenTicket Submission Guidelines

Learn how to submit an electronic ticket

OpenTicket Quick Reference Guide

Your quick reference to team and area ticket requirements

Frequently asked questions

How do I become an ARC supplier?

Suppliers interested in working with ARC are invited to review the requirements and submit a Supplier Information Form. Once submitted, we will review your information for potential opportunities and reach out if business needs arise.

How is my company’s information used?

Your information is submitted to our Procurement team and used to help identify potential fit for future work opportunities.

Once I’ve submitted my Supplier Information Form, how long until I receive a response?

Only suppliers of interest will be contacted; completing this form is not a guarantee of work. All suppliers are evaluated for future consideration as business needs arise.

I am a current supplier. How do I submit invoices for payment?

Invoices are submitted electronically through OpenInvoice. Please view our Invoicing Instructions for information on how to submit invoices.

Supplier fraud alert

Please be aware that fraudulent domains that are not connected to ARC Resources Ltd. (ARC) may be used to contact suppliers. The only approved domains our representatives contact suppliers through or send purchase requests from is arcresources.com. Please verify requests are originating from the correct email domains. If unsure, please contact ARC to verify the information.

For more information on verifying opportunities, please view our Fraud Notice.

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